We were not in Cascades data base either!!! So freaking embarrassing! Neysha over-talked me I had to ask her if I could explain myself versus her constantly interrupting me. Neysha was horrible!! The front desk gave us yellow arm bands and requested for us to check in at Cascades. Hubby and I visited based on Winstar calling us regarding their new Cascades pool promotion($179 for room and access to Cascades with 2,lounge chairs).
Horrible experience at Winstar August 27th weekend.
